Deposit Rules
What a deposit is
When you join a group purchase campaign or a "Soon" phase, you pay a deposit — 3–5% of the price. The exact percentage is stated in the campaign terms.
Three outcomes for the deposit
- The campaign succeeded and you paid the remaining balance — the deposit counts towards the price;
- The campaign failed, was stopped or was cancelled — the deposit is refunded in full to your card;
- The campaign succeeded but you did not pay the remaining balance — the deposit is not refunded and the customer is blacklisted: for 12 months the first time, permanently on a repeat.
Paying the remaining balance
The remaining balance must be paid within 2 banking days of the end of the campaign. You will receive an email and reminders about the payment.
Exiting a campaign
You can exit a campaign from the status page, no later than 2 banking days before the campaign ends. The deposit is refunded in full to the card you paid with.
"Soon"
If the start of the campaign is postponed, you may take your deposit back in full; if the campaign will no longer take place, the deposit is refunded in full.